ATTENTION: To receive your photos, access the "My Purchases" section on our website and be sure to upload a SELFIE WITHOUT GLASSES WITH GOOD DEFINITION AND LIGHTING AND WITHOUT OTHER PEOPLE IN THE PHOTO, so that your package is effective.

PHOTO DELIVERY: Access the "My Purchases" section on our website and download your photos.

You will also be notified to your registered email when your photos are available for download.

NOTE: - The minimum number of photos guaranteed in the package is 10 photos per athlete (including all three disciplines, except the Goal "taking photos at the finish line is prohibited")

- After uploading the selfie, the package becomes personal and non-transferable.

- If you find your photos among the unidentified files, you must contact [email protected], stating the code of the photo (s) (located below the photo) within 7 days of the event in order for your order to be reprocessed.

Cancellation and Refund Policy:

If you want to cancel the order, the request must be made up to 3 days before the event via email [email protected]. There will be no cancellations after this period. If you don't have the minimum number of 10 photos offered, you must request a refund within 30 days of the event via [email protected]. Refund requests will not be accepted after this period. Refunds and cancellations will be made within 30 days of the request using the payment method used in the order